Terms & Conditions

These terms apply when you use the Dog Sitting Manchester website or send us an enquiry. They are written in plain language so you know what to expect.

About our service

Dog Sitting Manchester provides local dog-sitting services across Greater Manchester, including boarding, day care, dog walking, drop-in visits, puppy care, and overnight sitting. Melissa reviews each enquiry personally to check fit, care needs, and the right next step before any booking.

Enquiries are not bookings

Submitting the enquiry form does not create a confirmed booking or guarantee availability. We will contact you to discuss your dog's needs, answer questions, and agree any care arrangement separately before work begins.

Accurate information

Please give us honest, accurate details about your dog and your contact information so we can assess care safely and reply promptly. If anything changes before care starts, let us know as soon as you can.

Care standards

We aim to provide attentive, home-from-home care tailored to each dog. Specific care arrangements, pricing, pick-up and drop-off details, and any special requirements are agreed with you directly before the service goes ahead.

Website use

You may use this website for lawful personal purposes. Please do not attempt to disrupt the site, submit false enquiries, or misuse the enquiry form. We use technical measures, including rate limiting and bot protection, to keep the form reliable for genuine customers.

Liability

We provide this website and enquiry service on a reasonable-efforts basis. Nothing in these terms limits rights you have under consumer law where they apply. Agreed care services are subject to the terms discussed and confirmed with you directly when a booking is made.

Privacy

Our Privacy Policy explains how we handle personal data collected through the enquiry form.

Changes

We may update these terms from time to time. The "Last updated" date at the top of this page shows when they were last revised. Continued use of the website after changes are published means you accept the updated terms.

Contact

Questions about these terms? Use the enquiry form and we will get back to you.